02/03/16

Access and Inquiry Officers

Access Officer under the Disability Act 2005

The Disability Act 2005 provides a statutory basis for making public buildings, services and information accessible to people with disabilities.  Under Section 26(2) of the Disability Act, 2005 each public body is required to appoint an Access Officer. Access Officers are responsible for providing or arranging for and co-ordinating the provision of assistance and guidance to persons with disabilities in accessing its services and generally to act as a point of contact for people with disabilities wishing to access such services.

The contact details for the Department’s Access Officer are as follows:

Access Officer under the Disability Act 2005

Department of Arts, Heritage Regional, Rural and Gaeltacht Affairs

Corporate Services

23 Kildare Street

Dublin 2 D02 TD30

Tel: (064) 6627309

 

Inquiry Officer under the Disability Act 2005

The Department of Arts, Heritage Regional, Rural and Gaeltacht Affairs has appointed an Inquiry Officer to investigate complaints made under Section 38 of the Disability Act 2005. Any individual can make a complaint to the Inquiry Officer if the Department has not complied with Sections 25, 26, 27, or 28 of the Disability Act 2005.  A complaint can be made in person, in writing, by phone, fax, e-mail, or with the aid of an assistant.

The Inquiry Officer will carry out investigations in private and will produce a report which will set out if your complaint is upheld and if there has been a failure by the Department of Arts, Heritage Regional, Rural and Gaeltacht Affairs concerning your complaint.  Where a failure has occurred, the report will outline the steps to be taken to ensure future compliance.  This report will be made available to the Secretary General of the Department and also to the person who made the complaint.

The contact details for the Department’s Inquiry Officer are as follows:

Inquiry Officer under the Disability Act 2005

Department of Arts, Heritage Regional, Rural and Gaeltacht Affairs

Corporate Governance

23 Kildare Street

Dublin 2 D02 TD30

Tel: 01 631 3822

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Department of Arts, Heritage, Regional, Rural and Gaeltacht Affairs, 23 Kildare Street, Dublin , D02 TD30. Tel: 01 631 3800 / LoCall: 1890 383 000

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